Last updated: November 12, 2026
Regal Jewels Schaumburg (“Regal Jewels”, “we”, “us” or “our”) respects your privacy. This policy explains what information we collect when you visit this website, create an account, place an order or contact us, how we use it, and the choices you have.
1. Information we collect
Information you give us
- Orders: your name, email address, phone number, billing and delivery address, the items you buy, and whether you choose delivery or store pickup.
- Payments: for Zelle, the payment details you tell us and your confirmation that you have sent a payment. Bank transfers are handled by Stripe; we receive confirmation of the payment, not your full bank details.
- Accounts: if you create an account, your login details and order history.
- Questions and consultations: anything you send us by email, phone or through the website, such as the jewelry you are interested in, a preferred appointment time or a wedding date.
Information collected automatically
When you visit, our hosting provider records basic technical information such as your IP address, browser and device type, the pages you view and the time of your visit. Our store also records which website or link brought you to us when you place an order (order attribution). This helps us run, secure and improve the website.
2. How we use your information
- to process, take payment for, deliver or hand over your orders, and to send order emails;
- to check for Zelle and bank payments and to prevent fraud;
- to respond to your questions and arrange consultations;
- to run, secure and improve the website; and
- to keep business, tax and accounting records required by law.
We do not send marketing emails or messages unless you have asked to receive them.
3. How we share information
We do not sell or rent your personal information. We share it only with service providers who help us run the store, and only as needed for them to do so:
- Hostinger, which hosts this website and its data;
- Stripe, which processes bank transfer (ACH) payments;
- Google, whose email service we use to send order and account emails;
- your bank and ours, when you pay by Zelle; and
- a delivery service, if your order is delivered.
We may also share information when required by law, to protect our rights, customers or others, or as part of a sale or transfer of our business, in which case this policy would continue to apply.
4. Cookies
We use cookies and similar storage that the store needs to work: to keep the items in your cart, keep you logged in, and remember your checkout details. We also use cookies that record how you arrived at our website (order attribution), and our payment provider Stripe sets cookies to help prevent fraud. We do not use advertising cookies. If you follow links to Google Maps or other websites, those services may set their own cookies. You can block or delete cookies in your browser settings, but the cart and checkout may not work without them.
5. How long we keep information
We keep order and payment records for as long as required for tax, accounting and legal purposes. We keep account information until you ask us to close your account, and inquiry details for as long as needed to help you. When we no longer need information, we delete it or keep it securely.
6. Security
The website uses an encrypted (HTTPS) connection, and we limit who can access customer information. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security. Please do not send card or bank details to us by email.
7. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. You can also view and update your details in your account. We will respond to reasonable requests within a reasonable time, though we may need to keep some records that the law requires.
8. Children’s privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time, for example if we add new services. Changes take effect when posted on this page, and the date at the top will change.
10. Contact us
For any questions or requests about your information, please contact us:
Regal Jewels Schaumburg
885 E Schaumburg Rd
Schaumburg, IL 60193
Phone: 773-885-0091
Email: regaljewels885@gmail.com
See also our Terms & Conditions.