Last updated: November 12, 2026
Welcome to the website of Regal Jewels Schaumburg (“Regal Jewels”, “we”, “us” or “our”). These Terms & Conditions apply when you browse this website, create an account or place an order. By using the website or placing an order, you agree to these terms. If you do not agree, please do not use the website.
1. Using this website
You may use this website to learn about our jewelry and our store and to buy from us. You agree not to misuse it, including by trying to interfere with how it works, gain unauthorized access, or submit false or misleading information.
2. Product information and images
We work to describe and photograph each piece accurately, including its metal, purity and weight. Colors and details can look different on different screens, and weights are approximate. Some images on collection and information pages are illustrative and may not show a specific piece in stock. If you would like to confirm any detail, please call us or visit the store before ordering.
3. Prices and gold value
All prices are in US dollars. Many of our pieces are priced from the current market value of gold or silver, so prices on the website can change during the day. The price of each item is fixed when you place your order and is shown in your order confirmation. Prices shown on collection or overview pages are for guidance; the price on the product page, in your cart and at checkout is the current price.
Illinois sales tax is added at checkout where it applies. If a piece is listed at an obviously wrong price because of a mistake, we may cancel the order and refund any payment you made, even after we have confirmed it.
4. Placing an order
When you place an order, you will receive an email confirming that we have received it. This is not yet acceptance of your order. A contract is formed when your payment has been received and cleared and we confirm that your order is ready to ship or to collect. We may decline or cancel an order, for example if an item is no longer available, if we cannot verify payment, or if we suspect fraud. If we cancel an order you have paid for, we will refund the full amount.
5. Payment
The payment methods available are shown at checkout and may include:
- Zelle. After you place the order, we show you the Zelle details, the exact amount and the memo to use. Please send the payment promptly. If you do not send the payment, or tell us through the order page that you have sent it, within the time shown at checkout, we may cancel the order and release the item. Zelle may not be offered for larger orders.
- Bank transfer (ACH). Bank payments are processed by Stripe and usually take 3–5 business days to clear.
For every payment method, we ship your order or hand it over at pickup only after the payment has fully cleared. We do not see or store your bank or card details; these are handled by the payment provider.
6. Delivery and store pickup
At checkout you can choose delivery or pickup at our store at 885 E Schaumburg Rd, Schaumburg, IL. Delivery is currently available to addresses in Illinois. We will contact you when your order is ready. Delivery times are estimates. Ownership of, and risk in, the jewelry passes to you when it is delivered or handed to you at pickup.
7. Returns, exchanges and refunds
Our policy on returns, exchanges, repairs, resizing and refunds is provided at the time of purchase and is available on request. Please contact us before returning any item. Nothing in these terms affects rights you have under Illinois or federal law that cannot be limited.
8. Your account
If you create an account, please keep your password confidential and tell us if you think someone else has used it. You are responsible for activity under your account. You can ask us to close your account at any time.
9. Consultations and inquiries
Asking a question or requesting a consultation does not create an appointment or a purchase commitment by either side. A consultation is confirmed only when we contact you to agree a date and time.
10. Intellectual property
The content of this website, including text, design, logos and our own photography, belongs to Regal Jewels or is used with permission, and is protected by copyright and other laws. You may not copy or use it for commercial purposes without our written permission.
11. Third-party services and links
Some features rely on third parties, such as payment providers and Google Maps. Their own terms and privacy policies apply when you use them, and we are not responsible for their content or practices.
12. Disclaimers
Information on this website, including our Journal articles and live metal rates, is provided for general information. Live rates are indicative and may differ from the price at the moment you order. Journal articles are general guides, not financial or investment advice. To the fullest extent permitted by law, the website is provided “as is” and “as available”.
13. Limitation of liability
To the fullest extent permitted by law, Regal Jewels is not liable for any indirect, incidental or consequential loss arising from your use of this website. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law.
14. Governing law
These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Any dispute will be handled by the courts of Cook County, Illinois, unless the law requires otherwise.
15. Changes to these terms
We may update these terms from time to time. Changes take effect when posted on this page, and the date at the top will change. The terms that apply to an order are the ones posted when you placed it.
16. Contact us
If you have any questions about these terms or an order, please contact us:
Regal Jewels Schaumburg
885 E Schaumburg Rd
Schaumburg, IL 60193
Phone: 773-885-0091
Email: regaljewels885@gmail.com
See also our Privacy Policy.